Frequently Asked Questions

Based in Southern California, Westlake Financial Services is a technology-based, privately held finance company dedicated to helping merchants grow their business through a variety of merchant financing options. Westlake has a network of over 50,000 new and used car and motorcycle dealerships across the United States.

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The company has been growing year-over-year for many years, making it the largest privately held finance company in the U.S. We continue to strengthen our teams and our diverse business model, and most importantly, we begin to solidify our role as a future leader in the automotive industry.

Frequently Asked Questions

How do I pay my Westlake Financial Services bill?

Pay in doxo by credit card, debit card, Apple Pay or bank account.

Where can I ask questions about my Westlake Financial Services invoice?

Ask your billing questions directly by calling 888-739-9192, emailing us ([email protected]), or visiting the website.

I forgot my account balance. Where can I find my invoice?

Visit Westlake Financial Services to access your invoice.

Does Doxo process payments for all Westlake Financial Services services?

doxo processes payments for all Westlake Financial Services services, including auto and other loans.

Who owns Westlake Financial?

Don Hankey is the chairman and majority shareholder of all companies controlled by Hankey Investment, including Westlake Financial. Recognizing a critical need in the market for less-than-perfect credit car buyers, Don Hankey founded Westlake Financial in 1978.

What is Westlake Financial’s email address?

Our privacy practices are designed to provide a high level of protection for your personal information. If you have questions or comments about our privacy practices, please contact us at [email protected] or at (888) 739-9192.

How do I receive a settlement offer from Westlake Financial?

How can I get my loan repayment amount? Call customer service and speak to a customer service representative (888-739-9192) or go to WESTLAKE: MY ACCOUNT.